Refund and Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the product you purchase.

In case of dissatisfaction from our products, customers have the liberty to cancel their orders and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

For Cancellations please contact us via customercare@cookiemanindia.com. 

Requests received later than 3 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.

Refund Policy

We will try to meet the customer’s expectations.

In case they are not completely satisfied with our products we will look into the gap and can provide a refund.

The refund will be initiated in the original mode of payment. The amount will be credited in 4 to 5 working days depending on the individual TATs of the provider Banks.